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This paper studied the diffusion of quality management techniques from the private-sector technological environment into the health care sector with a focus on nursing practice. The paper used a brief systematic review to assemble and synthesize article content, to understand the range and pattern of quality management techniques that are in use in the private sector. The study found that most usage of quality management tools by nurses consists of ad hoc remedies rather than comprehensive solutions that might more genuinely represent effectively crossing the boundary into the private-sector technological environment. The study concludes with recommendations for nurse practitioners.
Author(s):
Catherine Avonyoh
University of Maryland University College
United States
